FAQ - Frequently Asked Questions

Yes , no matter which 56V EGO portable battery you choose, its clever design makes it suitable for any tool. Best of all, when it's time to recharge, your charger also fits any battery .

It's already happened. Thanks to advances in battery technology , gasoline-like performance is now possible – but without the noise, exhaust fumes, and annoying starting . This makes EGO cordless tools not just an alternative, but the preferred solution for a wide range of outdoor applications.

EGO Power+ products offer a market-leading 5-year warranty for tools and 3-year warranty for batteries for domestic use. That's industry-leading!

Chervon , a global manufacturer of power tools and garden equipment, is behind the EGO Power+ brand. Chervon specializes in the development of powerful and innovative cordless tools and has been an established name in the industry for years. The company owns other top brands such as FLEX , EGO, and DEVON.

EGO Power+ devices are manufactured in state-of-the-art production facilities in China. Chervon operates its own factories with strict quality controls to ensure the high standards of performance and durability of its products.

EGO Power+ is a brand of the Chervon Group , founded in 1993. The company is headquartered in Nanjing, China, and operates in various markets worldwide, including North America, Europe, and Australia.

No , there are currently no indications that production of EGO Power+ products will be discontinued. Quite the opposite: The brand is continuously investing in new technologies and developing its product range.

Yes , all EGO Power+ batteries are compatible with each other within the same voltage class. This means you can use an EGO 56V battery with any device in the EGO 56V series . This ensures maximum flexibility and sustainability.

There are over 500 EGO dealers in Germany. There are more in every European country. The extensive dealer network offers customers excellent service and fast, local assistance. Customers can easily obtain spare parts or services here. Our online shop , such as www.ego-power-plus.de , also makes us ideally positioned for customers without a local dealer.

If you have any questions about the products or need support, you can contact our customer service directly. Here are our contact options:

Official shop website:
www.ego-power-plus.de

E-mail:
info@ego-power-plus.de

Phone:
+49 6725 – 20 51

Social media channels such as Facebook , YouTube or Instagram

Yes! EGO Power+ 56V-ARC-Lithium™ batteries are compatible with all EGO tools. Whether you're using a self-propelled lawn mower , a chainsaw, or a leaf blower, our batteries always deliver the power you need and gasoline-like performance , but without emissions.

No. Industry-leading 56V battery technology delivers a new level of performance and reliable, consistent power. So you can tackle even the toughest jobs.

Thanks to the specially developed battery management system, a microprocessor and software monitor each battery cell. This ensures that the temperature and voltage of all EGO batteries are within the optimal range. The battery is also constantly monitored during charging and discharging. This ensures optimal performance and battery life .

Yes , all batteries are IPX4 certified when connected to a device. This means they are protected against splashes of water (comparable to light rain).

Our batteries come with a three-year warranty for private users if you register the battery.
For commercial users, the warranty is two or three
Years.

If a battery is left unused for an extended period, maintaining a full charge can damage the cells . EGO Power+ batteries automatically discharge to their optimal storage capacity of 30% after 30 days of non-use.

• No direct sunlight
• Store in a dry , warm place indoors
• Temperature range from -10 to +70°C
• No charging required during storage

A battery must be able to deliver constant power over a certain period of time. Power is measured in watts (W) and calculated using the equation below. Watt-hours (Wh) determine how long the power can be delivered.

It's the relationship between voltage and current that counts. High voltage doesn't necessarily mean high power—there must also be sufficient current (and vice versa). With battery-powered technology, the current (A) depends on the cell types used, the condition and quality of the cells, and the control system used to manage them.

Voltage (V) x Current (A) = Power (M)

Each battery should tell you the voltage , ampere-hours , and total power (watt-hours). In the example shown, the battery's power is calculated as follows:

56 V voltage

56V x 2.5Ah = 140Wh

Voltage (V) x Charge (Ah) = Energy (Wh)

A notice :
Some battery labels use watts (W) instead of watt-hours (Wh). This isn't particularly helpful because users want to know not just how much power the battery is producing at a given moment, but how long it can supply that power . Watt-hours (Wh) is a measurement of energy over time and thus indicates runtime.

Cell consistency is crucial for battery performance . All individual battery cells should produce the same current, if possible.

Consistencies can lead to overcharging and discharging, which can affect the battery life cycle and pose potential safety issues
can cause.